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Samsung POWERbot R9250 Robot Vacuum Review
Samsung POWERbot copper R9250 – defective issue VR2AJ9250WWSKU
Amazon Price: $999.00 $760.72 You save: $238.28 (24%). (as of August 15, 2018 3:28 pm –
Conserve effort and time by letting the Samsung POWERbot R9250 manage the vacuuming for you. Effective long-term suction supplies ideal cleaning while smart technology allows you to control your Samsung POWERbot R9250 from your smart device.
Make the most of cleaning coverage as it Navigates your home with ease and avoids barriers.
*** Requires cordless network and Samsung Smart Home and Samsung Connect App. The Samsung Smart Home and Samsung Connect App supports Android OS 4.0 (ICS) or later which is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
This app also supports iOS 7 or later on for iPhone models. Smart Home App readily available in App Store and Play Store. Amazon Alexa gadgets and the Google Assistant gadgets offered separately.
Long Time Roomba user – IMPRESSED with Samsung PowerBot!
First some History:
Works like a dream.
Works like a dream! We named her a girly name, had to name her something!! My husband was skeptical at first but after the first few times he saw her in use he has changed his mind! She picks up everything on my floors which makes my daily sweeping a thing of the past and I have time for other things. I can mop as needed after she has finished a room so she saves me a step. She can handle our hardwood floors, travertine and area rugs without a problem. My dogs adjusted to having her run throughout the house really quickly and will only bark when she comes in from another room, I think they forget she is here, she is pretty quiet. Her charge is only about 30 to 45 minutes at a time, but I just charge her again if needed and start the process over again. some days one charge is all that is needed to get the job done. All in all, I’m very happy with this purchase.
Just Stopped Working Within A Week
Worked for approximately 4-5 days. Positive is I did like the job it did for that 1 week.
Third One is a Charm?
Well, I am about to ship back my second R9250 in as many weeks. The first one worked very well for a week. Wifi setup was easy. It cleaned my carpets much better than my Neato Botvac. You can tell, even on the quiet setting that it did a thorough job. The carpet looked like I had used a regular vacuum cleaner.
Amazing suction! Great for carpet and hard floors!
3rd Time’s A Charm?/Customer Service Stinks
I have been through 2 of these in as many weeks. The first one wouldn’t hold a charge after running for the first time, the second one now won’t register that it is on the charging base. I’ve gone through Samsung’s troubleshooting steps both times. The first time I called Samsung and after them having me do the troubleshooting again, they agreed that the battery needed to be replaced, but insisted that I mail the vacuum to a repair shop, which was supposed to call me within 2 days but it has been a week and a half and I still haven’t heard from them. The second vacuum at least ran a few times before it stopped charging. I am going to try one last time, then I think it’s time to admit defeat. I have had a competitor’s robotic vacuums for years and became frustrated that the other brand uses flimsy plastic in a high wear area that causes them to consistently fail after about 2 years of use.
The vacuum does an excellent job of cleaning carpets. However, the 3D Mapping Technology is flawed. I used the vacuum three times and it consistently ran into objects over and over again. I was initially eager to add this piece of equipment to my Samsung Smart home network. Once I paired the vacuum I began experiencing problems with all the other items paired with my hub. I expected more from this Powerbot, especially considering the price.
Trying to use it 2 times a week. My experience has been multiple repairs for different problems and shipping back and forth for repairs. Very few repair centers worldwide. Not looking forward to the expiration of the warranty. Disappointed in the dependability of such a product at this price. I am used to vacuums costing significantly less lasting years, not a few weeks.
Review Of Samsung POWERbot R9250 Robot Vacuum, Works With Amazon Alexa